CHRC Charles Theroux dismisses complaint by misrepresenting what it was.; 1991.
This may be the most bizarre act by a human rights official, ever, in Canada. While I had complained that OC Transpo was not providing reasonable accommodation for persons disabled by sensitivities, I also mentioned that OCTranspo had refused even to meet to discuss the matter. CHRC managers, who had already made a similar misrepresentation to duck their responsibilities on another complaint, said that meeting to discuss the provision of service was not a service provided by OCTranspo, and therefore my complaint was not covered by the Act. The actual complaint of OCTranspo not providing a service was thereby invisibilized by Theroux, even as thousands of Canadians were experiencing transportation difficulties. It is hard to explain the disconnect between the supportive efforts of Yalden, John Dwyer, Stuart Beaty and others and the abusiveness of Charles Theroux, Diane Fecteau and others in the complaints process. (In a previous situation, CHRC officials recommended the dismissal of a complaint against Agriculture Canada about pesticide labelling, which is clearly under federal jurisdiction according to the legislation, by saying that pesticide usage was a provincial concern, which it is. Soon after Max Yalden left the Commission, several more senior (and more supportive) managers also left the commission, and bigots such as Theroux took over senior management jobs. They now pretend that the commission's work on sensitivities began with the commissioning of essays in 2007. As a result, perhaps 50,000 Canadians with sensitivities were unnecessarily killed in health care during the Chretien years. These are people that were supposed to be protected by measures Health Canada had encouraged prior to the 1993 election, WORK THAT WAS ENCOURAGED BY YALDEN AND HIS STAFF AT THE CHRC!!!) One need look no farther than CHRC management to see the bigotry, irresponsibility, deceit and lack of good faith that results in the continuing exclusion, injury and unnecessary killing of Canadians with sensitivities in health care and other venues. Bigot: a person obstinately or intolerantly devoted to his or her own opinions and prejudices; especially : one who regards or treats the members of a group (as a racial or ethnic group) with hatred and intolerance - Merriam-Webster Online Dictionary.