Annotated Bibliography with Documents

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Sweeney J. MCSS Sweeney describes claims adjudication. Toronto: Ministry of Community and Social Services; 1986.
Minister is being told that claims are being adjudicated. In reality, consumers are being dealt with very differently in the field. Some benefits are granted. Other claimants are subjected to continuing, sometimes life-threatening, abuses that can only be described as hazing over periods of several years. Some are suiciding.
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