Many health and other service providers were subjecting persons with sensitivities to adverse differential treatment in the 1980's. I chose to complain about the District Health Council because 1)if you can't get into planning where can you get in? and 2) they were a group of people representing the community, rather than one of many discriminating agencies. Al Warren, Executive Director at the DHC, understood the local planning issues and invited a process toward an amicable resolution of the complaint. Therese Legault, in the OHRC Ottawa office, was very helpful. The promised conference took place in just over a year. The inclusion in local health planning never happened. The commitment the DHC made before the OHRC to include the needs of persons with sensitivities was never kept or enforced.